At VOW, we value and respect your privacy. This Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase from us. By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect:

We may collect personal information such as your name, email address, shipping address, and payment details when you place an order on our website. Additionally, we may collect non-personal information such as your IP address, browser type, and referring website for analytical purposes.

How We Use Your Information:

We use the collected information to process your orders, communicate with you regarding your purchases, and provide customer support. We may also use your information to improve our website, personalize your experience, and send you promotional offers or updates if you have opted-in to receive them.

Data Security:

We implement appropriate security measures to protect your personal data and maintain its confidentiality. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security of your data.

Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing of Information:

We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. We ensure that these service providers handle your data in a manner consistent with our Privacy Policy and applicable data protection laws.

Your Rights:

You have the right to access, correct, or delete your personal data held by us. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at info@veganorganicwear.co.uk

Last Updated: 2023

At VOW, we use cookies and similar technologies on our website to enhance your browsing experience. This Cookies Policy explains what cookies are, how we use them, and your options regarding their management and control.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and provide a better browsing experience for users. Cookies may store certain information about your preferences, settings, and browsing activities.

How We Use Cookies:

We use cookies to

Remember your preferences and settings during your visit or for future visits.

Provide relevant content and personalize your experience.

Analyze website traffic and usage patterns to improve our website's performance and functionality.

Facilitate online transactions and track the status of your orders.

Types of Cookies We Use:

We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period) on our website. The cookies we use may be categorized as follows:

Strictly Necessary Cookies: These cookies are essential for the proper functioning of our website and cannot be disabled.

Performance and Analytics Cookies: These cookies collect anonymous information about how visitors use our website, such as the pages they visit and any errors they encounter. This data helps us analyze and improve the performance and usability of our website.

Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your language preferences or login details.

Targeting and Advertising Cookies: These cookies are used to deliver targeted advertisements and track the effectiveness of our marketing campaigns.

Managing and Controlling Cookies:

You have the right to control and manage cookies as you prefer. Most web browsers allow you to accept, decline, or delete cookies through their settings. However, please note that disabling certain cookies may affect the functionality and performance of our website.

Third-Party Cookies:

We may allow third-party service providers, such as analytics or advertising partners, to place cookies on our website. These third parties may have their own cookies policies and privacy practices, which are independent of ours. We recommend reviewing their respective policies for more information.

Updates to the Cookies Policy:

We may update this Cookies Policy from time to time to reflect changes in our use of cookies or legal requirements. We encourage you to review this page periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Cookies Policy, please contact us at info@veganorganicwear.co.uk

These General Terms and Conditions of Use ("Terms") govern your use of the VOW website. By accessing and using our website, you agree to abide by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

Intellectual Property:

All content, materials, and intellectual property on our website, including but not limited to text, images, graphics, logos, and trademarks, are protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content on our website without obtaining prior written permission from us.

User Responsibilities:

When using our website, you agree to:

Provide accurate, up-to-date, and complete information as requested.

Comply with all applicable laws, regulations, and these Terms.

Respect the rights of others and refrain from engaging in any unlawful, harmful, or abusive activities.

Refrain from interfering with the proper functioning of our website or compromising its security.

Limitation of Liability:

To the extent permitted by law, we disclaim any liability for damages arising from your use of our website. We strive to provide accurate and up-to-date information, but we do not warrant the completeness, reliability, or accuracy of any content on our website.

Third-Party Links:

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the content, privacy practices, or actions of any third-party websites. Accessing such websites is at your own risk, and you should review their respective terms and privacy policies.

Termination:

We reserve the right to suspend or terminate your access to our website at any time and for any reason without prior notice.

Changes to the Terms:

We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes your acceptance of the updated Terms.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

Contact Us:

If you have any questions, concerns, or requests regarding these Terms, please contact us at info@veganorganicwear.co.uk

UK Shipping

Shipping UK Only

signed for couriers with free delivery on orders placed over £100

Returns

VOW offers 28 days for a full refund. Items must be returned unworn and in the same condition as they were delivered. Any delivery costs paid, will not be refunded. Refund fees will need to be covered by the sender.

Exchanges

28 days to exchange any item(s). Item must be exchanged unworn and in the same condition as delivered. Please contact us if you would like to return an item(s).